VAT Relief Eligibility

Many disability products are available with VAT relief  to people who are disabled or have a long-term condition. For VAT purposes, you are disabled or have a long-term illness if:

– you have a physical or mental impairment that affects your ability to carry out everyday activities, eg blindness

– you have a condition that’s treated as chronic sickness, like diabetes

– you are terminally ill

You do not qualify if you are elderly but able-bodied, or if you are temporarily disabled, or if the product itself is not eligible for VAT relief. 

You’ll need to confirm that you meet these conditions when you make a purchase.  At the checkout, you will be asked to tick a box to claim your VAT relief. Please note it is an offence to claim VAT relief on a product if you are not eligible.